Tuesday, June 23, 2009

Great customer service


I contacted Quarq, via email, about my power meter. I have had it for almost a year now. They responded very quickly, asked some questions to try and determine the problem and decided to replace AND upgrade my unit to the newer version that they now offer at NO cost, not even shipping to or from their factory. Now that's customer service! I should be riding the new one by early next week. SWEET!

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